Terms and conditions

Online ticket purchase – Terms and conditions

When you buy online tickets via this website you are accepting that the below terms and conditions form the basis of any contract between Newham Grange Farm and yourself.

  1. Lost tickets cannot be replaced under any circumstance.
  2. Original tickets only-no photo copies will be accepted
  3. With the exception of assistance and guide dogs animals are not permitted on site.
  4. Tickets are only valid for 1 day only
  5. If you are unable to visit the farm on the pre-booked ticket date the management will enable you to use your ticket(s) on an alternate day of your choice.
  6. The management reserves the right, in combination with any other statements that may be displayed on the premises to:
    1. Refuse admission of the ticket holder to the premises.
    2. Request the ticket holder to leave the premises.
    3. Close the farm for reasons beyond its control without notice and without being liable to pay any person any compensation or damage whatsoever.
    4. Refuse entry if for any reason we deem a risk to the animals, the attraction, to the public or staff.
  7. Upon entry to the Newham Grange Farm please show your booking reference number and confirmation either on the screen of a mobile phone or a printed copy.

Newham Grange Farm Wykeham Way Middlesbrough TS8 0TG

Telephone: 01642 515729